Computer Systems for Human Systems, Edition: 1st by Ada Demb (Auth.)

By Ada Demb (Auth.)

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E. a more responsive system and a system which better exploits the characteristics of the hardware. Finally, there is more likely to be a good documentation of software if application systems are developed in a setting where staff responsibility for documentation can be assigned. Documentation of program development is the major victim and therefore, determinant of the impact of staff turnover. Good documentation minimizes the impact of the departure of a key person. Organizational Impacts However, the elimination of the duplication articulates an issue from one side of the fence.

Gorry and Scott Morton suggested organizing the computer staff to match the focus of management activity it will support: a staff to deal with operational systems, management systems, long-range planning systems, and, one surmises, a group to coordinate activities of all. Too, they indicated the importance of staff knowledgeability with respect to organizational matters and interpersonal skills. Two other authors describe a series of four stages of growth for data processing operations. Stage 1—initiation.

In this re­ shaping of authority and policy, critically important side-effects may appear in the form of student alienation, faculty unrest, or intra-administrative struggles. If these side-effects are not anticipated or remedied they may negate many of the expected gains ... , p. 19) In this last, they have raised the spectre of the centralization of administrative authority, a feared corollary to the centralization of information, an issue ex­ plored by the Whisler studies. Further, in a university setting where authority is not a result of a clear hierarchy, and where the professional structure of administration and faculties limits usual administrative authority, they have noted potential reluctance on the part of departmental officers to supply information to central office staff which might use that information to encroach on academic turf.

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