Applying the Assessment Center Method: Pergamon General by Joseph L. Moses

By Joseph L. Moses

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The people first f o r intensive, program high-level conducted by management the Civil Service A d m i n i s t r a t i o n f o r the O f f i c e o f Management and the B u d g e t evaluated 1 5 0 k e y e x e c u t i v e s t h r o u g h o u t g o v e r n m e n t for higher m a n a g e m e n t p o s i t i o n s . By 1975, most major government departments were making some a p p l i c a t i o n o f assessment—usually f o r s e l e c t i o n , but s o m e f o r career planning. In 1 9 7 5 the Civil Service C o m m i s s i o n c o n t r a c t e d for the d e v e l o p m e n t o f the first set o f standard g o v e r n m e n t exercises t o be used for evaluating trainees in a w i d e n u m b e r o f g o v e r n m e n t management departments.

P a r t i c i p a n t " is the term m o s t c o m m o n l y used in programs. SUPERVISORY ASSESSMENT B y far, the largest use o f assessment centers is t o identify supervisory potential. Bell T e l e p h o n e S y s t e m s a l o n e assess m o r e than 1 0 , 0 0 0 individuals yearly at this level. The information obtained can b e used t o m a k e p r o m o t i o n a l a n d / o r training a n d d e v e l o p m e n t decisions. C o n c e n t r a t i o n o f assessment programs at the supervisory level results f r o m organizations f o l l o w i n g the m o d e l established b y Bell S y s t e m C o m p a n i e s a n d f r o m m a n a g e m e n t ' s r e c o g n i t i o n o f the difficulty o f j u d g i n g potential o f individuals f o r first-level supervisory p o s i t i o n s .

24 APPLYING THE ASSESSMENT CENTER METHOD " A . m o v e d t o a small c i t y a b o u t three m o n t h s a g o and o p e n e d a business there. He has b e e n d o i n g quite well and o n e m o n t h a g o sent in an application for membership in a c l u b in the t o w n . , a p r o m i n e n t m e m b e r o f the c l u b , w i t h w h o m h e is pleasantly a c q u a i n t e d . ( A . is then sent o u t o f the r o o m and B. is t o l d that A . ) A . is then called b a c k i n t o the r o o m " ( O S S Assessment Staff, 1 9 4 8 , p .

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